You may return most new, unworn items within 30 days of delivery for a full refund. This does not apply to custom orders that were made in a specific style, size or metal other than the stock item. Items that were not in stock and have to be special ordered are also non returnable. Please note that there will be a 15% restocking fee for all returns.
You should expect to receive your refund within 3 days after it's received, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper the time it takes us to process your return once we receive it (3 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations. International Shipping will be an additional charge and the buyer will be responsible for the duties and taxes.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.